Terms & Conditions

This website is operated under the legal entity ADD ON GROUP OF HOTELS in connection with Hotel Hanata.

Registered Contact Address:
S.P.W. Road, Choornikkara,
Kalamassery, Muttom,
Kochi, Kerala, India

Contact Information:
Phone: +91 9995 717 878
Email: directors@hotelhanata.com

By accessing this website and making reservations through Hotel Hanata, you agree to the following terms and conditions:

1. Reservations
   All bookings are subject to room availability and confirmation.

2. Check-in / Check-out
   Check-in time: 12:00 PM
   Check-out time: 11:00 AM

3. Payments
   Applicable room tariff, taxes, and additional charges must be paid at the time of check-in or as per booking terms.

4. Cancellation Policy
   Cancellation and refund eligibility depend on the booking conditions communicated at reservation time.

5. Guest Responsibility
   Guests must provide valid government-issued identification and are responsible for any damage caused to hotel property.

6. Website Usage
   All website content, including text, images, branding, and design, is protected and may not be reproduced without permission.

7. Liability
   Management is not responsible for loss of personal belongings, delays, interruptions, or circumstances beyond operational control.